Agency Performance Evaluation
Become better, together. ROJEK offers its clients a modern system of agency performance evaluation – with forward thinking goal setting and an emphasis on partnership.
PACE is a proven 360-degree agency performance evaluation process that includes the perspectives of both client and agency teams. It’s designed to uncover what’s working – and what’s not. It also identifies opportunities to team better together.
Key performance indicators are scored by participants to identify areas for improvement. Qualitative interviewing rounds out the process. Cultural norms of working together are articulated and appreciated.
Often a review of client scope requirements, marketing workflow and compensation practices helps focus the situation further.
Our consultants have unsurpassed experience at providing value to clients that want to improve the ways in which they work with their agencies.