Agency Performance Management
Modern Advertising Agency Performance Evaluation
Achieve Better Team Performance
Forward-thinking goal setting
Emphasis on productive team practices
Clear Measures of Accountability
Marketing leaders who provide effective Agency Performance Reviews are able to direct and motivate client and agency team members to deliver great work quality.
Our proprietary PACE™ system is a 360-degree advertiser-agency relationship evaluation that results in significant client-agency team performance improvement.
PACE™ gathers information from qualitative interviewing and our quantitative PACE™ survey that is easy to administer across functions. PACE™ quickly reveals what’s working – and what’s not.
In conjunction with our CultureScan® Model and assessment tools, client and agency team members can evaluate team practices and behaviors and affirm the specific core values that are important to teamwork.
PACE™ engagements also include a review of agency scope of work, compensation and workflow process as a way to identify select strategies for performance improvement.
We bring thirty years of industry experience regarding agency selection, evaluation and compensation models, media performance evaluation and agency performance management systems. We apply and adapt proven best practices to inform our work and strategic recommendations.
As trusted advisors, our industry-certified and experienced consultants counsel clients on tough agency relationship issues. Our industry reputation for integrity is a reflection of our core values, operating principles and the consultative, collaborative way we engage with people.
We are able to address underlying performance problems, conflicts and sensitive staffing issues to result in a positive changes and outcomes.
Meaningful improvement plans for client-agency team partnerships.
PACE™ documents agency performance across key measures, and identifies opportunities to continuously improve work effort together.
Contact us for confidential conversation